Privacy Policy
Effective Date 25th March 2026
1. Introduction
The Fox at Penllyn (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you:
- Make a booking
- Submit an enquiry
- Sign up via our website
- Interact with us for marketing purposes
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
The Fox at Penllyn
Penllyn, Vale of Glamorgan, Wales
Email: info@thefoxpenllyn.co.uk
Phone: 01446 772352
If you have any questions about this policy or your data, please contact us using the details above.
3. What Information We Collect
We may collect and process the following personal data:
a. Booking Information
Name
Email address
Phone number
Booking details (date, time, number of guests)
Any special requests or dietary requirements
b. Website Sign-Up / Enquiries
Name
Email address
Phone number (if provided)
Any information submitted via contact forms
c. Marketing Data
Preferences for receiving marketing communications
Interaction with emails or campaigns (e.g. opens, clicks)
d. Technical Data (via website)
IP address
Browser type
Pages visited
Cookies (see Section 9)
4. How We Use Your Information
We use your personal data to:
- Manage and confirm bookings
- Respond to enquiries
- Provide customer service
- Send important updates about your booking
- Improve our website and services
- Send marketing communications (if you have opted in)
5. Marketing Communications
If you have opted in, we may contact you with:
- News and updates
- Events and special offers
- Seasonal menus or promotions
You can unsubscribe at any time by:
- Clicking the “unsubscribe” link in emails
- Contacting us directly
We will never send marketing communications without your consent.
6. Lawful Basis for Processing
We process your data under the following lawful bases:
Contractual necessity – to manage bookings
Legitimate interests – to improve services and customer experience
Consent – for marketing communications
7. How We Store and Protect Your Data
Your data is stored securely and only accessed by authorised personnel.
We take appropriate measures to protect your data from:
- Loss
- Misuse
- Unauthorised access
- Disclosure
We only retain your data for as long as necessary to fulfil the purposes outlined in this policy.
8. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
- Booking systems
- Website hosting providers
- Email marketing platforms
All third parties are required to handle your data securely and in accordance with UK GDPR.
9. Cookies
Our website may use cookies to:
- Improve user experience
- Analyse website performance
- Support marketing activity
You can control cookie settings through your browser.
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit: https://ico.org.uk
11. Data Retention
We retain personal data only for as long as necessary:
Booking data: for operational and legal purposes
Marketing data: until you unsubscribe or withdraw consent
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
The Fox at Penllyn
Email: info@thefoxpenllyn.co.uk
Phone: 01446 772352
Opening Hours
| Monday | 17:00 – 22:00 |
| Tuesday | 17:00 – 23:00 |
| Wed – Sat | 12:00 – 23:00 |
| Sunday | 12:00 – 21:00 |
Book a Table
Join us for a memorable meal in the heart of the Welsh countryside. We look forward to welcoming you.
The Fox at Penllyn is a charming , dog friendly, countryside pub & restaurant serving seasonal Welsh dishes, local ales, and relaxed hospitality. Nestled among rolling fields near Cowbridge, it attracts walkers, food lovers, and weekend escapees seeking fireside warmth, thoughtful cooking, polished service, and peaceful rural character year-round.
Follow Us
© The Fox at Penllyn 2026.